Web Server Managed Services
Entrust the complete management of your web server infrastructure to our experts — continuous monitoring, backups, updates and performance optimisation so you can focus on your core business.
99.9%
Guaranteed uptime rate
24/7
Active continuous monitoring
< 15 min
Critical response time
+150
Actively managed servers
What is web server managed services?
Web server managed services refers to the complete or partial outsourcing of the technical management of your servers to a specialist external provider. Instead of mobilising an often costly internal team or reacting urgently to every incident, you benefit from proactive, structured and contractually guaranteed support.
In practice, this encompasses permanent monitoring of system resources (CPU, memory, disks, network), regular updates of operating systems and server software, backup management, optimisation of Apache, Nginx or LiteSpeed configurations, as well as rapid response to security or performance incidents.
For an SME or web agency, outsourcing its web server managed services means transforming an unpredictable expense item (outages, vulnerabilities, slowdowns) into a controlled cost with clear service level agreements (SLAs).
What our web server managed services include
Each plan is designed to cover the entire lifecycle of your infrastructure, from initial deployment to the resolution of critical incidents.
24/7 Monitoring
Continuous monitoring of availability, CPU load, memory consumption and disk space. Instant alerts in the event of an anomaly, critical threshold or service outage, with automatic escalation to our on-call team.
Web server management
Configuration, optimisation and administration of your Apache, Nginx, LiteSpeed or IIS servers. SSL/TLS certificate management, cache rule settings, worker and PHP-FPM pool tuning to maximise throughput and minimise latency.
Updates and patches
Regular and controlled application of security patches (OS, libraries, CMS, dependencies). Each update is validated in a staging environment before production deployment, eliminating the risk of regressions and zero-day vulnerabilities.
Automated backups
Implementation of daily incremental and weekly full backups, stored at geographically distributed locations. Periodic restoration tests to guarantee data integrity and RPO/RTO aligned with your business objectives.
Performance optimisation
Analysis of bottlenecks (Time To First Byte, Core Web Vitals, cache hit rate), database tuning, HTTP/2 and HTTP/3 enablement, Brotli/Gzip compression and cache header configuration for faster, better-ranked websites.
Responsive technical support
A ticket opened, a response within 15 minutes for critical incidents. Access to a dedicated systems engineer via ticket, phone or instant messaging. Detailed incident report after each intervention for transparent tracking of your infrastructure.
The concrete benefits of our server managed services
Choosing Sooweb for your web server managed services means benefiting from pooled expertise without having to hire a full-time systems engineer.
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Reduced operational costs
A managed services provider costs on average 3 to 5 times less than an in-house systems administrator, while offering superior coverage and expertise.
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Focus on your core business
Free your teams from recurring, time-consuming tasks. Every hour saved on server management is an hour invested in your business growth.
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Contractual availability and SLAs
Our availability commitments (99.9% uptime) are written into the contract. In the event of a breach, financial penalties protect you — a guarantee no in-house employee can provide.
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Pooled multidisciplinary expertise
Access to engineers specialised in security, networking, databases and performance — an entire team behind a single web server managed services contract.
How do our web server managed services work?
A clear and transparent four-step process, from the initial audit to the ongoing supervision of your infrastructure.
Infrastructure audit
A comprehensive analysis of your existing infrastructure: server type, software versions, network configuration, backup status and current security level. We identify risks and priority areas for improvement.
Contract setup
Drafting of a tailored managed services contract defining the scope of intervention, service levels (SLA), maintenance windows, escalation procedures and key performance indicators (KPIs) monitored monthly.
Deployment and integration
Installation and configuration of monitoring agents, setup of backup routines, initial security hardening and complete documentation of your environment. The knowledge transfer is total — we have no interest in keeping you dependent.
Supervision and continuous improvement
Real-time operational monitoring, monthly reporting meeting with a personalised dashboard, proactive development recommendations. Your infrastructure continuously improves as your needs evolve.
Technologies and environments mastered
Our team manages heterogeneous environments on the major cloud and on-premise platforms.
Frequently asked questions about web server managed services
What is the difference between web hosting and web server managed services?
What types of servers do you manage?
What happens in the event of an outage in the middle of the night or at the weekend?
Are server managed services suitable for SMEs or only for large enterprises?
How do I get started with Sooweb?
Ready to outsource your web server managed services?
Join the SMEs and web agencies that trust Sooweb with the management of their critical infrastructure. Free audit and personalised quote within 24 hours.
No commitment — Response within 24h — Free audit