Security and High Availability

Our secure managed hosting protects your infrastructure 24/7 through multi-layered defence protocols and a redundant architecture guaranteeing 99.9% uptime.

Expert analysing a dashboard to ensure network resilience and security.

99.9%

Guaranteed uptime SLA

24/7

Threat monitoring

< 15 min

Failover switchover time

3x

Backup replication

Active Security

Secure managed hosting across multiple layers of protection

Every component of your infrastructure is protected by a dedicated mechanism. Our multi-layered approach drastically reduces the attack surface and neutralises threats before they reach your critical data.

SSL/TLS Encryption

Automatic deployment and renewal of SSL/TLS certificates across all your domains. All communications are encrypted using TLS 1.2 and 1.3 protocols, without exception.

Web Application Firewall (WAF)

The web application firewall analyses every incoming request in real time and automatically blocks SQL injections, XSS attacks and authentication bypass attempts.

DDoS Protection

Absorption of distributed denial-of-service attacks up to several hundred Gbps. Your site remains accessible even under a massive volumetric attack, without manual intervention.

Intrusion Monitoring

Continuously active intrusion detection and prevention system (IDS/IPS). Any abnormal behaviour triggers an immediate alert and an automated response to isolate the threat.

High Availability

A redundant architecture for uncompromising availability

As part of our secure managed hosting, every critical component of your infrastructure is duplicated. Hardware and software redundancy ensures that an isolated failure never impacts your end users' experience.

Our 99.9% uptime SLA is not a marketing promise: it is contractually guaranteed and backed by compensation mechanisms in the event of a breach. Your business cannot afford an interruption — neither can ours.

  • Multi-zone redundancy

    Deployment across multiple geographically distinct data centres to eliminate single points of failure (SPOF).

  • Automatic failover

    Transparent switchover to a standby server in under 15 minutes, without human intervention or visible interruption.

  • High-performance global CDN

    Content delivered via a network of international PoP nodes for optimal load times regardless of your visitors' location.

  • Intelligent load balancing

    Dynamic distribution of traffic across active servers to absorb traffic spikes without performance degradation.

Engineer analysing a redundant server diagram to ensure total service continuity.
Backup & Recovery

Automatic backups and disaster recovery plan (DRP)

Losing your data or business operations after an incident no longer has to be inevitable. Our secure managed hosting includes a comprehensive backup and recovery solution designed to bring your system back online as quickly as possible.

Daily automated backups

Incremental snapshots of your databases, files and configurations, taken every night with configurable retention from 7 to 90 days. Backups are replicated across 3 distinct locations to eliminate any risk of loss.

Disaster Recovery Plan (DRP)

A formalised DRP defines step-by-step procedures for resuming operations after a major incident (ransomware, hardware failure, natural disaster). Regular restoration tests validate the plan's effectiveness under real conditions.

On-demand selective restore

Targeted restoration of a file, database table or complete environment within minutes. Our team is available 24/7 to carry out critical restorations as quickly as possible.

Expert holding compliance certificates, symbolising the precision and reliability of selective restoration.
Compliance

Regulatory compliance and certified best practices

Our secure managed hosting is designed in accordance with applicable regulations and international security standards. Compliance is not optional: it is an integral part of our service from the very first design stage.

GDPR

General Data Protection Regulation

Processing and storage of personal data in full compliance with European regulations. Processing register and DPA available on request.

ISO

ISO 27001 — Information Security Management

Our processes align with the ISO 27001 framework to guarantee the confidentiality, integrity and availability of your data.

SOC

SOC 2 Type II — Audited security controls

Our infrastructure providers are SOC 2 Type II certified, attesting to security, availability and confidentiality controls verified by independent third-party auditors.

PCI

PCI-DSS — Online payment security

For e-commerce sites, our secure managed hosting includes PCI-DSS compliance measures to protect your customers' bank card data.

Our 4-step method for secure managed hosting with no blind spots

From the initial audit to continuous monitoring, we build a security framework tailored to your technical environment and business objectives.

1

Initial security audit

Comprehensive analysis of your existing infrastructure to identify vulnerabilities, misconfigurations and priority risks to address.

2

Implementation of the solution

Deployment of protection layers (WAF, SSL, DDoS, IDS), redundancy configuration and setup of the automatic backup system.

3

Continuous 24/7 monitoring

Proactive monitoring of security indicators, system logs and availability metrics. Any anomaly triggers an alert and an immediate corrective action.

4

Reports and continuous improvement

Detailed monthly reports on incidents handled, updates applied and optimisation recommendations to maintain your security at the highest level.

What our clients say about our secure managed hosting

SME leaders who trusted Sooweb to secure and stabilise their digital infrastructure.

"Since Sooweb has been managing our secure hosting, we have had zero service interruptions. The automatic failover was triggered once following a hardware failure at our hosting provider — we didn't notice a thing. Remarkable."

TM

Thomas M.

CEO, B2B e-commerce

"We suffered a major DDoS attack right in the middle of the sales period. Thanks to the protection put in place by Sooweb, our online shop was never inaccessible. The team kept us updated in real time on what was happening."

SL

Sophie L.

Founder, fashion e-commerce store

"Sooweb's monthly report on our secure managed hosting is a genuine management tool. I can see exactly the intrusion attempts that were blocked, the updates applied and the status of our backups. Total transparency."

PD

Pierre D.

CFO, IT services company

Frequently asked questions about secure managed hosting

Everything you need to know before entrusting the security of your infrastructure to us.

What is secure managed hosting and how does it differ from simple hosting?
Standard hosting simply provides server resources. Secure managed hosting goes much further: it includes proactive security management (firewall, antivirus, security updates), continuous monitoring, incident response, backups and an uptime guarantee. It is a fully managed service, not just a server rental.
How does automatic failover work and how quickly does it activate?
Our monitoring system detects server failures in real time. When a critical threshold is crossed, the switchover to the standby server is triggered automatically. This process is optimised to complete in under 15 minutes. In the vast majority of cases, your users experience no interruption of service.
Are my backups secure enough to protect against ransomware?
Yes. Our backups are immutable and isolated from your main infrastructure — ransomware that encrypts your servers cannot reach your backups. In addition, they are replicated across 3 geographically distinct locations. In the event of an attack, we can restore a clean environment as quickly as possible.
Is Sooweb's secure managed hosting suited to SMEs or only to large enterprises?
Our offerings are specifically designed for SMEs and web agencies. We adapt the scope and service level to your size, sector and budget. SMEs are now the primary target of cyberattacks because they are often less protected — our secure managed hosting was built precisely with them in mind.

Ready to secure your infrastructure?

Our experts carry out a free audit of your infrastructure and present you with a concrete action plan within 24 hours. Don't let a vulnerability open the door to your critical data.

Free audit — Response within 24h — No commitment

FRPTEN