Solutions by Business Profile
Whatever the size of your organisation, Sooweb offers a managed IT service package calibrated to your ambitions and constraints.
An IT managed services company that adapts to your profile
Every business is unique: its data volumes, traffic peaks, compliance obligations and IT budgets differ radically from a start-up to a large multi-site enterprise. At Sooweb, we have designed four distinct offerings — each optimised for a specific business profile — so you never pay for resources you don't need, and you're never held back by a plan that's too restrictive.
Choose the profile that matches you
From the agile start-up to the large structured enterprise, our range of solutions covers the full spectrum of managed IT service needs.
Small Businesses & Startups
You're launching your business or running a very small company. Every euro counts, but you can't afford downtime. Our Starter plan gives you a reliable infrastructure, 24/7 monitoring and responsive support at an accessible price from €49/month. Focus on your product — we handle the rest.
- Secure shared cloud hosting
- Daily automatic backups
- SSL certificate & security updates
- Ticket support (response < 4h)
- Monitoring dashboard
SMEs
Your company of 10 to 250 employees relies on digital tools that have become critical. Our Business plan covers complete management of your infrastructure, with automatic scalability to absorb traffic peaks, a 99.9% SLA and a dedicated project manager for your account. The ideal plan for an IT managed services company that meets your challenges.
- Dedicated or managed VPS servers
- Automatic resource scaling
- Contractually guaranteed 99.9% SLA
- Dedicated project manager
- Monthly performance reports
- Priority phone support
Mid-market & Large Accounts
You run a mid-sized or large enterprise with high compliance requirements (ISO 27001, GDPR, SOC 2). Our Enterprise plan includes dedicated teams, a reinforced SLA with contractual penalties and strategic support for your IT department to align infrastructure with growth.
- Dedicated multi-site infrastructure
- Enterprise SLA with penalties
- Dedicated team (NOC + CSIRT)
- ISO 27001 & GDPR compliance
- Quarterly strategic review
- SIEM integration & managed SOC
E-commerce
Your online store cannot afford mistakes: a second of latency costs conversions, and a security breach exposes your payment data. Our Commerce plan is built for high availability, performance optimisation (Core Web Vitals) and PCI-DSS compliance to secure every transaction.
- Global CDN & smart caching
- Auto-scaling for peaks (Black Friday)
- PCI-DSS level 2 compliance
- Anti-fraud WAF & DDoS mitigation
- Core Web Vitals optimisation
- 24/7 on-call 15 days before sales events
Plan comparison at a glance
See the features included in each plan below to identify in seconds the right managed IT service offering for your business.
| Feature | Starter Small Business / Startup |
Business SME |
Enterprise Mid-market / Large account |
Commerce E-commerce |
|---|---|---|---|---|
| 24/7 Monitoring | ||||
| Contractual SLA | 99.5% | 99.9% | 99.99% | 99.99% |
| Automatic backups | ||||
| Automatic scaling | ||||
| Dedicated project manager | ||||
| GDPR compliance & advanced security | Partial | |||
| CDN & performance optimisation | Optional | |||
| PCI-DSS compliance |
Businesses of all sizes have chosen Sooweb as their IT managed services company
From the start-up founder managing their first VPS server to the IT director of a mid-market company handling 50 client sites simultaneously, our teams support every organisation with the same rigour and proactivity.
"As a startup, we didn't have the resources to hire a system administrator. Sooweb took charge of our entire infrastructure from day one at a reasonable price. Over 18 months, zero service interruptions. That's exactly what we needed."
"We migrated our infrastructure to Sooweb after a critical incident with our previous hosting provider. The transition was completed overnight, with no interruption. The dedicated project manager calls us every month for a review. We truly feel supported."
"During Black Friday, our shop handled 3 times more traffic than usual. Thanks to the auto-scaling set up by Sooweb, the site didn't flinch. The ROI of the Commerce plan paid for itself in a single day. I recommend it to all serious e-merchants."
Why entrust your IT managed services to Sooweb?
Choosing an IT managed services company means choosing a strategic partner, not simply a hosting provider. At Sooweb, we combine the technical expertise of an IT services firm with the responsiveness of a human-sized agency. The result: you benefit from contacts who understand your business, anticipate your needs and alert you before your users encounter any issue.
Our philosophy rests on three fundamental pillars: transparency (you have real-time access to our dashboards), proactivity (we act before an incident occurs) and adaptability (your contract evolves with your needs, with no early termination penalty).
Frequently asked questions
Still not sure? Here are answers to the questions most often asked by decision-makers looking for a reliable IT managed services company.
Can I change plans as my company grows?
Absolutely. Scalability is at the heart of our model. You can move from a Starter plan to a Business plan — or from Business to Enterprise — at any time, with no migration fees. A simple email to your project manager is all it takes to initiate the plan change.
What is the difference between a standard hosting provider and an IT managed services company?
A hosting provider rents you infrastructure. An IT managed services company like Sooweb manages that infrastructure for you: server administration, security updates, backups, proactive monitoring, incident resolution and continuous performance optimisation. It's the difference between renting a vehicle and having a driver who maintains the engine and anticipates the traffic.
How long does migrating my infrastructure to Sooweb take?
The duration depends on the complexity of your environment. For a small business with one or two servers, migration is generally carried out overnight (outside business hours) to minimise impact. For an SME or a large multi-site enterprise, we plan the migration in phases over 2 to 4 weeks. In all cases, a smooth switchover period with a dual environment is included.
My sector is regulated (healthcare, finance). Can you support me?
Yes. Our Enterprise and Commerce plans natively include GDPR, ISO 27001 and PCI-DSS compliance. For healthcare (HDS) or finance sectors, we have certified partners and can implement architectures compliant with the specific regulatory requirements of your business. Tell us about your context during your free audit.
Ready to find your managed IT service solution?
Our team analyses your infrastructure and proposes, within 24h, a solution tailored to your business profile. The audit is free, with no commitment and no unnecessary technical jargon.