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Need managed services for your website or a server audit? Our system engineers respond within 24h with a personalised quote.
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Our contact details
Our team of system engineers based in Portugal is available Monday to Friday, from 9am to 6pm (Lisbon time). For any emergency related to your web managed services, a priority 24/7 line is available to clients under an SLA contract.
Address
Avenida da Liberdade, 110
1250-096 Lisboa, Portugal
Appointments on request
24h
Guaranteed response time
99.9%
Guaranteed SLA uptime
+150
Clients supported
8 yrs
Of managed services expertise
Frequently asked questions
These answers can help you prepare your request and obtain a more accurate quote during your first contact.
How long does it take to set up web managed services?
The implementation time for your web managed services contract depends on the complexity of your existing infrastructure. For a standard configuration (1 to 3 servers), we can integrate your environment within 5 to 10 business days from the signing of the contract. During your initial contact, our team will carry out a free preliminary audit of your servers to establish a migration plan with no service interruption.
Do you offer a free audit before signing a contract?
Yes, absolutely. Every company that contacts us benefits from a free, no-obligation technical assessment of their web platforms. This audit covers current availability, server performance, any security vulnerabilities and optimisation opportunities. It forms the basis of the commercial proposal we provide within 24 hours of your request. You then have all the time you need to review it.
What is the minimum commitment period for a managed services contract?
Our web managed services contracts are offered from 12 months with tacit renewal. For fixed-term projects or one-off deployments, we also offer per-ticket plans or short 3-month contracts. Each plan includes a defined SLA, a monthly monitoring report and a dedicated technical contact. Contact us to discuss the plan best suited to your business and the criticality of your platforms.
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