Let's talk about your managed services needs
Our team of experts will reply within 24 business hours for a free, no-obligation audit of your infrastructure.
Send us your request
All fields marked with * are required.
Response within 24 business hours
Every request receives a personalised response from our technical team within the allotted time, including for urgent matters.
Address
Sooweb, LdaAvenida da Liberdade, 110
1269-047 Lisboa
Portugal
Your managed services provider shows up from the very first exchange
Choosing a managed services provider means entrusting the continuity of your business to a trusted partner. At Sooweb, we make every first contact a demonstration of our commitment: availability, transparency and technical expertise at the service of your digital infrastructure.
-
Free, no-obligation audit
We analyse your current infrastructure and provide you with a detailed report, even if you do not sign up.
-
Team of certified experts
Our systems engineers are proficient in Linux, hybrid cloud, WordPress and major e-commerce platforms.
-
Transparent and flexible pricing
No surprises at the end of the month: we define the scope of the engagement and the success metrics together.
-
No minimum contract term imposed
Our relationship is built on results, not contractual lock-in. You remain free to adjust your commitment at any time.
-
Bilingual French–Portuguese support
Ideal for companies operating between France and Portugal, our teams communicate in both languages.
Numbers that speak for themselves
Since our founding, we have supported SMEs and agencies in managing their web infrastructure with a measurable level of service.
99.9%
Guaranteed uptime
Monthly SLA on managed infrastructures
< 2h
Average response time
For any critical incident reported
120+
SME clients supported
In France, Portugal and Spain
24/7
Continuous monitoring
Automatic alerts and proactive interventions
Based in Lisbon, available throughout Europe
Our agency is located in the heart of Lisbon, one of Europe's most dynamic technology hubs. This strategic position allows us to intervene quickly on-site for our Portuguese clients, while operating remotely for French-speaking companies.
As an internationally focused managed services provider, we are well-versed in GDPR regulatory requirements, the constraints of OVH, Scaleway or Hetzner hosting environments, and the Azure and AWS cloud architectures frequently used by our clients.
Sooweb, Lda
Av. da Liberdade, 110 — Lisboa
Frequently asked questions before contacting us
Everything you need to know about our timelines, processes and commitment as a managed services provider.
How long does your initial audit take?
Our free audit generally takes between 3 and 5 business days. We analyse your hosting, server configuration, website performance and backup processes, then provide you with a structured report with prioritised recommendations.
Do you work with specific hosting providers?
We are compatible with the majority of professional hosting providers (OVH, Scaleway, Hetzner, Ionos, AWS, Azure, Google Cloud). If your infrastructure is already in place, we adapt to it. If you are looking to migrate, we can advise you on the provider best suited to your profile.
What is the minimum duration of a managed services contract?
We offer commitments starting from 3 months to give our team time to stabilise your infrastructure and measure improvements. Beyond this period, you can adjust or cancel with 30 days' notice. No exit penalties apply.
How does the transition from my current provider work?
We fully manage the transition process to guarantee complete service continuity. Our teams work in parallel with your outgoing provider to take over documentation, access credentials and incident histories. Most transitions are completed in less than a week with no interruption.
Trusted managed services provider for your business
Your website is a critical tool for your business. Don't let technical management slow down your growth. Contact our team now to discover how we secure, optimise and maintain the web infrastructures of the most demanding SMEs and agencies.
GDPR Security
Infrastructure compliant with GDPR requirements. Your data stays in Europe.
Guaranteed performance
Continuous optimisation of load times and Core Web Vitals score.
24/7 Monitoring
Real-time alerts and proactive intervention before you even notice.
Dedicated team
A single technical point of contact who knows your infrastructure inside out.